A Florida girl posed being a social worker. No one caught on right until she died.



A Florida social worker surrendered her license immediately after an investigation identified her wife pretended to generally be her and dealt with sufferers utilizing an online psychological well being System.

In line with a Florida Division of Health investigative report and on the net wellness department data, Peggy A. Randolph was a licensed medical social employee in Ellenton, about twenty miles northeast of Sarasota.

She was also accredited in Tennessee being a social worker, for each online records and files filed to your condition’s Board of Social Employee Licensure.

When Randolph was reported, she worked for Brightside Well being, an on-line mental health and fitness platform, concerning January 2021 and February 2023. Throughout that point, she supplied products and services to numerous purchasers via movie contact, In keeping with Formal documents.

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Affected person learned about impersonation following social worker’s wife died
Randolph went on bereavement leave adhering to the Dying of her wife, Tammy G. Heath-Randolph. That’s when Randolph’s individual described that she were addressed by Randolph’s unlicensed, deceased wife rather than the social worker herself.

The patient who noted the problem furnished a photograph of herself Talking to Randolph’s wife through a session. When Brightside Health began an investigation and confronted Randolph, the social employee denied the client were dealt with by her spouse.

Randolph finally admitted it had been her spouse noticed while in the Picture treating the individual and reported her wife, Heath-Randolph, experienced an “uncontrolled bipolar ailment” that could have brought about her seeing sufferers at the rear of the social worker’s back again.

When Brightside Health started investigating the case, the business acquired Randolph’s wife was observing people for really a while, according to a report filed With all the Florida Section of Wellbeing.

“This was a coordinated effort so Randolph could supply companies to people in individual though (her wife) furnished solutions above the cellular phone,” the report read.

Based on data submitted in Tennessee, Randolph was compensated for classes her spouse attended.

"Brightside Wellness carried out an inside investigation and identified (Randolph) had shared her log-in qualifications with (her spouse)," the report reads. Brightside Well being fired Randolph on Feb. 28, 2023 then the social employee chose to retire her license.

Brightside Wellbeing let police learn about the specific situation on April 17, 2023.

Randolph could not be achieved for remark but paperwork filed in Tennessee display that Randolph agreed not to apply to reinstate her license. She also needs to spend a civil penalty of $1,000.


Mental wellbeing business reimbursed sufferers for impacted cure
Brightside Health and fitness claimed in a press release to United states of america Right now that Randolph was an impartial contractor over the System, as well as other mental wellness web-sites.

The corporation stated it will require safety measures to prevent situations like these, like interviews, history checks and license verification. The company also stated it revalidates licenses for all of its healthcare pros.

The moment Brightside Health and fitness learned concerning the claims against Randolph and her spouse, the company removed her access to the organization’s techniques and terminated her contract.

Brightside Wellness also mentioned it:

Reassigned Randolph’s sufferers to new healthcare professionals
Reported the situation to federal authorities
Described Randolph to Qualified licensing boards
Executed an extensive protection audit
The business also mentioned it notified the Place of work of Civil Rights of a possible HIPAA violation, and likewise contacted sufferers in creating and by using cell phone.

The business mentioned In addition, it issued refunds for possibly-related classes and Enable insurers know.

“The claimed habits can be a breach of Randolph’s contractual arrangement with Brightside plus a violation of her Skilled code of ethics,” the organization stated in the written assertion.

“We’re really unhappy that just one provider was prepared to violate the rely on that Brightside and, most significantly, her individuals experienced positioned in her, as have confidence in is the foundation of your client and supplier partnership in both telehealth As well as in-individual treatment.”

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